What the public pricing says
Every line in the Intercom column comes from its official pricing page, recorded on 27 July 2026. Prices change: check at the source before deciding.
| Parlyo | Intercom | |
|---|---|---|
| Entry point | €0 — 100 conversations and 10 min of voice a month | 14-day free trial, no credit card |
| AI billing | Included in the monthly plan | Fin is billed “$0.99 per outcome” — per resolution |
| Bill predictability | Same amount every month | The bill follows the month's number of resolutions |
| Real-time voice | In the browser, on your site, with no telephony to plug in | Fin Voice answers on the phone, through a carrier (Twilio, Genesys, RingCentral…) |
| Currency | Euros | Dollars |
Parlyo: Free €0 · Starter €29 · Pro €79 · Business €199. No commitment, cancel at any time.
The three differences that matter
Voice happens in the browser
Your visitor clicks, speaks, and the agent answers out loud — on your page, with no number to dial and no telephony provider to sign with. It is the same agent as the written chat, working from the same knowledge base.
The bill does not move
A monthly flat fee in euros. The month your traffic doubles, your bill stays the same — you change plan when you decide to, not when a counter decides for you.
A French company, European hosting
Parlyo is published by ANATOMY of AI, a French company. Data stays in Europe and a GDPR Article 28 data processing agreement is provided on request.
When Intercom is the better choice
The two tools do not address the same need. Intercom will suit you better than Parlyo in these cases:
- You already run a structured support desk, with several agents, ticketing and SLAs.
- You want to automate a phone switchboard and you already have a carrier.
- You need a very wide integration ecosystem and a team-based organisation.
We would rather tell you here than let you find out after a month of trial.
Try it — this page answers
The Parlyo agent is live on this page. Open the bubble at the bottom right and ask it a real question — about pricing, installation, GDPR. Click the microphone to speak to it out loud.
Frequently asked questions
Is Parlyo an alternative to Intercom?
For the “answering the visitors of a website” part, yes. Intercom is a full support suite, billed on AI usage. Parlyo is a voice-and-chat agent you install in one line, at a fixed price.
Is voice included in the price?
Yes. Every Parlyo plan includes real-time voice, the free plan included: 10 minutes a month at €0, then 60 minutes at €29/month.
How long does it take to install Parlyo?
One line of script to paste into your page. The agent then reads your site to build its knowledge base, and you can add your own house rules on top.